Email settings - eCommerce

Email templates regarding payment methods can be created/edited. For instance, you can notify learners when they purchase a content, or the admin when learners complete a bank transfer, etc.

Required

Customization options, EC options, email template editing privileges

Contents

Email settings

You can create/edit mail templates on the "Email settings."

01. Go to Email settings

In the side menu, select "Notifications" > "Email settings"

02. Go to the template list

Select the "EC" tab.
A list of email templates regarding eCommerce will be listed.

03. Template list

"Template name/Category" describes the template.
You can check the recipients who you are going to send the email to.
The icons in the Action allow you to create/edit an email template.

Create a new email template

Click on the "+" icon.
The following page will be shown.
You can edit the template on the left and preview on the right.
 
The following describe each step.

01. Template name

The template name will be shown in the upper left corner of the page.
*This template name cannot be edited.

02. Add recipients

To add a recipient, click the icon on the right.

Enter a recipient.

03. Language

Select a language from the list.
The list will be shown by clicking the "Common."

This "supported language" is linked to each user's language settings on the Manage users page.
*For more details, refer to  Add user.

  • When users' language is not selected, or not Japanese nor English: The "Common" template will be applied.
  • When users' language is Japanese: The "Japanese" template will be applied.
  • When users' language is English: The "English" template will be applied.

04. Subject and body

Enter a subject and body.
You can revert or reset the edited content of the notification.

To add an item, select the item from the list at the top and click "Add."

05. Preview

The preview will show an example with a user name.
To send a test email, click on "Send a test email."
The test email will be sent to the admin.

When all settings are completed, click "Create new."

Edit email template

Click on the gear icon to the right of the template.
For more details on how to edit a template, refefer to Create new template.

Restore default email templates

To restore a template to the default settings, click on the vortex icon.

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