Download user data

You can download registered user information in bulk as a CSV file.

Required

Management role of Group manager (Edit/View)

Important

This feature is only available on paid plans.

Contents

Download

01. Go to Download users

Click the "+" icon on the Manage users page > Batch operation (CSV) > Download users.

02. Select users to download

Choose one of the following filters to specify which user data to export:

Users who belong only to selected group only
Exports only the users who directly belong to the group currently open on your screen.

▼Users belonging to the selected group and its subgroups
Exports users belonging to the currently selected group, as well as any users within its lower-level subgroups.

All users
Exports all users belonging to any groups covered by your permissions.

03. Download Items

Choose the specific user information you want to include in the CSV file.

Account Information

Tick the checkboxes next to the items you want to include in the CSV file.
Check All to select all account items at once, or uncheck it to clear your selections.
You can also clear all selected items by clicking the trash icon.

Management roles

Tick the boxes to export and view which management roles are assigned to each user.
Check All to select all account items at once, or uncheck it to clear your selections.
You can also clear all selected items by clicking the trash icon.

Note

If you toggle enable permission assignment per segment on the Segment settings, the following permissions will be displayed as separate items in addition to the standard settings:

・ Content manager
・ Grade manager
・ Content manager (Assign)

Important

 Management roles and permissions will only be visible in the exported file if you are an Admin or a Role assigner.

04. Display items

Once downloaded, the CSV file will cleanly display the chosen user information, their group affiliations, and their assigned management roles across the rows and columns.

Contents