{"id":2094,"date":"2023-12-05T13:18:45","date_gmt":"2023-12-05T04:18:45","guid":{"rendered":"https:\/\/support.learningbox.online\/?post_type=how-to-use&p=2094"},"modified":"2025-10-23T16:17:39","modified_gmt":"2025-10-23T07:17:39","slug":"ticket-template-management","status":"publish","type":"how-to-use","link":"https:\/\/support.learningbox.online\/en\/how-to-use\/ticket-template-management\/","title":{"rendered":"Ticket template"},"content":{"rendered":"

You can manage ticket templates to be used for training\/seminars.
*Operate on the \"Ticket Template Management\" screen, which opens by selecting \"Ticket Template Management\" in the side menu.<\/p>\n\n\n\n

\n

Required<\/span><\/p>\n\n\n\n

Shared server\/Customization, Content manager (Edit)<\/p>\n<\/div>\n\n\n\n

Create new template<\/span><\/h2>\n\n\n\n

01. Go to the setting page<\/span><\/strong><\/p>\n\n\n\n

To create a template, click on \"Create Template\".<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

02. Settings<\/span><\/strong><\/p>\n\n\n\n

The following pop-up window will open.
Fields marked with an asterisk (*) are required.
Save the settings.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

\u25bcTemplate Name<\/strong>
Enter the name of the template.

\u25bc Company Name<\/strong>
Please enter your company name.

\u25bc Zip Code<\/strong>
Please enter your company's zip code.
*When you click \"Search\", the address will be automatically entered.

\u25bc Phone Number<\/strong>
Enter your company phone number.

\u25bc Company Seal<\/strong>
Company seal can be displayed on tickets.
If you wish to view the file, click on \"Change...\" and upload an image of the company seal from \"Select File\".
If you do not want to display it, select \"Delete.\" to select the \"Delete\" option.

\u25bcCreate a new serial number<\/strong>
Prefixes\/Suffixes
Each ticket number can display a set number of characters before and after the number of the ticket.

Fill in 0
A \"0\" can be added to the left side of a number if the number does not meet the number of digits set in the 0-fill.
Example: If 0 is set to \"3\": \"1\" => \"001\" will be displayed.<\/p>\n\n\n\n

Edit\/delete templates<\/span><\/h2>\n\n\n\n

01. Edit template<\/span><\/strong><\/p>\n\n\n\n

To edit the content of a template you have created, click on the gear icon to the right of the template in question.
The content to be edited is the same as when creating a new one, so you can use the \"Create new template<\/a>.<\/p>\n\n\n\n

\u2003<\/span>Attention<\/span><\/span><\/div>
\n

If a ticket using the relevant template has already been issued, the following warning message will be displayed.
Please make edits after confirmation.<\/p>\n\n\n\n

\"\"\/<\/figure>\n<\/div><\/div>\n\n\n\n

02. Delete template<\/span><\/strong><\/p>\n\n\n\n

To delete a template you have created, click on the trash can icon to the right of the target template.
If a ticket using the template has already been issued, the trash can icon will not be displayed.<\/p>","protected":false},"excerpt":{"rendered":"

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