{"id":2563,"date":"2026-10-21T08:00:00","date_gmt":"2026-10-20T23:00:00","guid":{"rendered":"https:\/\/support.learningbox.online\/?post_type=how-to-use&p=2563"},"modified":"2026-10-23T17:37:05","modified_gmt":"2026-10-23T08:37:05","slug":"directmessage","status":"publish","type":"how-to-use","link":"https:\/\/support.learningbox.online\/en\/how-to-use\/directmessage\/","title":{"rendered":"Messages"},"content":{"rendered":"

The direct messaging feature allows not only individuals but also group members to send and receive private messages within learningBOX.
Also, group chat can be created with members from multiple groups, enabling group-wide communication among participants.
*To use message function, go to Message<\/b> > Messages<\/b> in the side menu.<\/p>\n\n\n\n

*The above two features, direct message and group chat, are available in the same page.<\/p>\n\n\n\n

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Required<\/span><\/p>\n\n\n\n

Management role of Message manager (for the settings)<\/p>\n<\/div>\n\n\n\n

\u2003<\/span>Important<\/span><\/span><\/div>
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In both Direct Messages<\/b> and chat rooms<\/b>, messages are deleted one year after they are sent.<\/p>\n<\/div><\/div>\n\n\n\n

Direct message<\/span><\/h2>\n\n\n\n

This section explains the operation of direct messages.<\/p>\n\n\n\n

01. Create new<\/span><\/strong><\/p>\n\n\n\n

In the upper left corner of the screen, click + Create new<\/b> > Direct message<\/b>.<\/p>\n\n\n\n

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02. Create direct message<\/span><\/strong><\/p>\n\n\n\n

The following window will appear.
Configure each item as follows:<\/p>\n\n\n\n

\u25bc User<\/strong>
Select a user or users to send direct messages.
To deselect a user, click on the \u2715 icon or un-tick the box in the list.
*You can select between two to 10 members.

\u25bc Thread title<\/strong>
You can set a thread title.
If you leave the field blank, the participant's display name will appear.

\u25bc Display name<\/strong>
Set a name to be displayed to other users.
*When both user name and display name are not set, the user name will be Anonymous user<\/b>.<\/p>\n\n\n\n

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\u2003<\/span>Note<\/span><\/span><\/div>
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For users whose status is not Valid<\/b>, the user status will be displayed after the user name.<\/p>\n\n\n\n

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Save your changes once all settings are complete.
The direct message you created will be added to the Direct message<\/b> tab.<\/p>\n\n\n\n

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03. Edit\/delete direct messages<\/span><\/strong><\/p>\n\n\n\n

To edit\/delete a direct message you have created, click the \ufe19 icon > Edit\/Delete<\/b>.
To find how to edit the thread, refer to Step 02<\/b>.<\/p>\n\n\n\n

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04. Send message<\/span><\/strong><\/p>\n\n\n\n

Participants can send messages within direct messages.
*Admin and Message managers can also send messages regardless of the groups they belong to.<\/p>\n\n\n\n

The number of members will be displayed in each thread.<\/p>\n\n\n\n

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Click a thread title, and the thread will be displayed on the right side.\n
Enter text and click Send<\/b>.
*Up to 2,000 characters can be entered.<\/p>\n\n\n\n

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\u2003<\/span>Note<\/span><\/span><\/div>
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When a Message manager sends a message, the sender name can be selected.<\/p>\n\n\n\n

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If Send as Admin<\/b> is selected, Admin<\/b> will be displayed above the sent comment.<\/p>\n\n\n\n

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Once submitted, the message will be listed.<\/p>\n\n\n\n\n\n\n

If a message contains a URL, it will automatically be displayed as a link.
*Clicking the link will open it in a new tab.<\/p>\n\n\n\n

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About URL Links<\/span><\/span><\/div>
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