{"id":881,"date":"2025-06-18T08:00:00","date_gmt":"2025-06-17T23:00:00","guid":{"rendered":"https:\/\/support.learningbox.online\/?post_type=how-to-use&p=881"},"modified":"2026-07-10T13:13:21","modified_gmt":"2026-07-10T04:13:21","slug":"user","status":"publish","type":"how-to-use","link":"https:\/\/support.learningbox.online\/en\/how-to-use\/user\/","title":{"rendered":"Email settings by users"},"content":{"rendered":"

This page describes the email settings by users.<\/p>\n\n\n\n

\n

Required<\/span><\/p>\n\n\n\n

Email template manager<\/p>\n<\/div>\n\n\n\n

\u2003<\/span>Attention<\/span><\/span><\/div>
\n

Editing email templates is available on paid plans.<\/p>\n<\/div><\/div>\n\n\n\n

To admins: Content completion notification<\/span><\/h2>\n\n\n\n

The admins will be notified by email when a learner has taken specified content.<\/p>\n\n\n\n

01. Go to default settings<\/span><\/strong><\/p>\n\n\n\n

Click on \"Notifications\" \uff1e \"Email settings\" \uff1e \"Advanced Settings\"<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

02. Select a trigger(s) to send the notificaion<\/span><\/strong><\/p>\n\n\n\n

In the pop-up window, select when to send a notificaiton.
*You can tick multiple items.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u2003<\/span><\/span><\/span>Note<\/span><\/strong><\/p>\n\n\n\n

The same settings can also be configured for each content on the Manage content page.
Only the content displayed in the pop-up window can be selected.
*For more details, refer to Edit content<\/a>Please refer to the \"Course Notification Settings\" section of<\/p>\n\n\n\n

\u2003<\/span><\/span><\/span>Note<\/span><\/strong><\/p>\n\n\n\n

When the Grading workflow is set on content such as quiz\/exam or report assignment, a notification will be sent to Grade managers(Approve) in addition to Grade managers(Edit\/View). Grade managers(Approve) will receive the notification only when \"Waiting for grading\" is ticked on this window.
*For more details, refer to Grading workflow<\/a>.<\/p>\n\n\n\n

03. Edit template<\/span><\/strong><\/p>\n\n\n\n

Email templates to admins can be edited.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

\u25bc Edit<\/strong>
1. Click on a list icon.
2. Click on the pencil icon.
*To restore the edited template to the default, click on the vortex icon.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The general editing procedure is the same as for Email settings by admin<\/a>\u00a0in Email settings triggered by admin operations. Please refer to that section for details.

Click on Save to complete the settings.<\/p>\n\n\n\n

\u2003<\/span>Note<\/span><\/span><\/div>
\n

Emails can be sent not only to the owner admin but also to the Grade managers.
If you wish to send a notification to the Grade managers, tick the box in the red frame below.
*Grade managers receive emails regarding grades for which they have a management role.<\/p>\n\n\n\n

\"\"<\/figure>\n<\/div><\/div>\n\n\n\n

To learners: Content completion notification<\/span><\/h2>\n\n\n\n

When a specified content is completed, a notificaiton will be sent to the learner.<\/p>\n\n\n\n

01. Go to default settings<\/span><\/strong><\/p>\n\n\n\n

Click on \"Notifications\" \uff1e \"Email settings\" \uff1e \"Advanced Settings\"<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

*For information on how to set notification timing and edit email templates, see \"To admins: Content completion notification<\/a>Please refer to that as it is common with<\/p>\n\n\n\n

Reset password<\/span><\/h2>\n\n\n\n

When a password is reset before login, an email will be sent to the learner.<\/p>\n\n\n\n

01. Edit template<\/span><\/strong><\/p>\n\n\n\n

You can edit the template following by the steps below.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

\u25bc Edit<\/strong>
1. Click on a list icon.
2. Click on the pencil icon.
*To restore the edited template to the default, click on the vortex icon.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The general editing procedure is the same as for Email settings by admin<\/a>\u00a0in Email settings triggered by admin operations. Please refer to that section for details.

When all settings are completed, click on the Create new.<\/p>\n\n\n\n

Login<\/span><\/h2>\n\n\n\n

A notificaiton will be sent to a learner when the learner logs in to learningBOX.<\/p>\n\n\n\n

01. Settings<\/span><\/strong><\/p>\n\n\n\n

When learners login, a notification can be sent.
Turn on the toggle key to enable it.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

02. Edit template<\/span><\/strong><\/p>\n\n\n\n

The following describe how to edit the template.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u25bc Edit<\/strong>
1. Click on a list icon.
2. Click on the pencil icon.
*To restore the edited template to the default, click on the vortex icon.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The general editing procedure is the same as for Email settings by admin<\/a>\u00a0in Email settings triggered by admin operations. Please refer to that section for details.

When all settings are completed, click on the Create new.<\/p>\n\n\n\n

Profile change<\/span><\/h2>\n\n\n\n

A notificaiton will be sent to the learners when their profiles are updated.
*For more information about profile update, refer to\u00a0Profile<\/a>.<\/p>\n\n\n\n

01. Settings<\/span><\/strong><\/p>\n\n\n\n

Select On\/Off on the \"Edit your profile.\"
Turn on the toggle key to enable it.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

02. Edit template<\/span><\/strong><\/p>\n\n\n\n

You can edit the email template for profile change notifications.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u25bc Edit<\/strong>
1. Click on a list icon.
2. Click on the pencil icon.
*To restore the edited template to the default, click on the vortex icon.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The general editing procedure is the same as for Email settings by admin<\/a>\u00a0in Email settings triggered by admin operations. Please refer to that section for details.

When all settings are completed, click on the Create new.<\/p>\n\n\n\n

Account cancellation<\/span><\/h2>\n\n\n\n

A notification will be sent when the learner cancels the contract.<\/p>\n\n\n\n

01. Edit template<\/span><\/strong><\/p>\n\n\n\n

To edit the template, please follow the steps below.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

\u25bc Edit<\/strong>
1. Click on a list icon.
2. Click on the pencil icon.
*To restore the edited template to the default, click on the vortex icon.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The general editing procedure is the same as for Email settings by admin<\/a>\u00a0in Email settings triggered by admin operations. Please refer to that section for details.

When all settings are completed, click on the Create new.<\/p>\n\n\n\n

To admin: Account cancellation<\/span><\/h2>\n\n\n\n

When a learner cancels the contract, a notification will be sent to the admin.<\/p>\n\n\n\n

01. Edit template<\/span><\/strong><\/p>\n\n\n\n

You can edit the email template.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

\u25bc Edit<\/strong>
1. Click on a list icon.
2. Click on the pencil icon.
*To restore the edited template to the default, click on the vortex icon.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The general editing procedure is the same as for Email settings by admin<\/a>\u00a0in Email settings triggered by admin operations. Please refer to that section for details.
When all settings are completed, click on the Create new.<\/p>","protected":false},"excerpt":{"rendered":"

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