{"id":963,"date":"2026-09-16T08:00:00","date_gmt":"2026-09-15T23:00:00","guid":{"rendered":"https:\/\/support.learningbox.online\/?post_type=how-to-use&p=963"},"modified":"2026-09-16T08:00:27","modified_gmt":"2026-09-15T23:00:27","slug":"from-email-change-request","status":"publish","type":"how-to-use","link":"https:\/\/support.learningbox.online\/en\/how-to-use\/from-email-change-request\/","title":{"rendered":"Change sender email address"},"content":{"rendered":"

You can change the sender name and email address sent to users.
The default domain of the sender email address is (@learningbox.co.jp).

To get started, select Site customizer<\/b> from the side menu, click Basic settings<\/b>, and open the Basic information<\/b> tab.
Select the \"Request to change From Email\" tab.<\/p>\n\n\n\n

*Note that we cannot assist with issues arising from your use of Site customizer. For details on potential issues, click\u00a0here<\/a>.<\/p>\n\n\n\n

\n

Required<\/span><\/p>\n\n\n\n

Customization option, Site customizer, Management role of Co-admin<\/p>\n<\/div>\n\n\n\n

Current sender email address<\/span><\/h2>\n\n\n\n

You can check the current sender e-mail address.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Sender name settings<\/span><\/h2>\n\n\n\n

You can set a sender name when you send a message to users from learningBOX.
If you want to hide the sender name, select \"No settings.\"
In this case, the sender email address will be displayed on the email.

To set the sender name, check the \"Set sender name\" box and enter the sender name in the input field.
*For example, enter \"It is a practice.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The email sender name will show the \"It is a practice\" that you have set up.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

Set up an e-mail address<\/span><\/h2>\n\n\n\n

This section explains how to set up an e-mail address.<\/p>\n\n\n\n

01. Enter new email address<\/span><\/strong><\/p>\n\n\n\n

Enter a new email address in the field of \"Register a new From email address\" and click on \"Apply.\"<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

02. Confirm Amazon SES email<\/span><\/strong><\/p>\n\n\n\n

You will receive an email from Amazon SES to the email address you applied.
Click on the authentication URL to complete the application.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

03. Check status<\/span><\/strong><\/p>\n\n\n\n

After completing the Amazon SES verification, click the arrow to the right of \"Cancel the application\" and select \"Check status.\"<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

04. Save<\/span><\/strong><\/p>\n\n\n\n

Your new address will be displayed in the Available email address.
Click \"Save\" to complete.<\/p>\n\n\n\n

\"Current 'From' email address\" will also be replaced with the email address you registered.<\/p>\n\n\n\n

\"\"<\/figure>","protected":false},"excerpt":{"rendered":"

\u30e6\u30fc\u30b6\u30fc\u306b\u9001\u4fe1\u3059\u308b\u30e1\u30fc\u30eb\u306b\u3064\u3044\u3066\u3001\u9001\u4fe1\u8005\u540d\u3068\u30a2\u30c9\u30ec\u30b9\u3092\u5909\u66f4\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3001\u9001\u4fe1\u5143\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u304c\u5f0a\u793e\u306e\u30c9\u30e1\u30a4\u30f3(@learningbox.co.jp)\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002 \u203b\u30b5\u30a4\u30c9\u30e1\u30cb\u30e5\u30fc\u306b\u3042\u308b\u300c\u30b5\u30a4\u30c8 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":110,"template":"","meta":{"_acf_changed":false,"content-type":"","swell_btn_cv_data":"","slim_seo":{"title":"Request to Change \"From\" Email Address - How to Use learningBOX","description":"You can change the sender name and email address for emails sent to users. By default, the sender's email address uses our domain (@learningbox.co.jp). *Select \"Site Customizer\" from the side menu and click \"Basic Settings.\" On the \"Basic Settings\" screen, select \"Change From Email\""},"_slim_seo_primary_term_category-how-to-use":81,"footnotes":""},"category-how-to-use":[81],"class_list":["post-963","how-to-use","type-how-to-use","status-publish","hentry","category-how-to-use-basic-configuration"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-10-03 01:02:33","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category-how-to-use","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/how-to-use\/963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/how-to-use"}],"about":[{"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/types\/how-to-use"}],"author":[{"embeddable":true,"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/users\/2"}],"version-history":[{"count":9,"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/how-to-use\/963\/revisions"}],"predecessor-version":[{"id":24106,"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/how-to-use\/963\/revisions\/24106"}],"wp:attachment":[{"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/media?parent=963"}],"wp:term":[{"taxonomy":"category-how-to-use","embeddable":true,"href":"https:\/\/support.learningbox.online\/en\/wp-json\/wp\/v2\/category-how-to-use?post=963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}