Purchase history (learner side)

The learner can check the details of his or her purchased products and contracted plans.
*The "Purchase History" screen is opened by clicking the account name in the upper right corner of the screen and selecting "Purchase History.

order

The order details will be displayed if the product was purchased as a subscription or regular purchase, not as an account billing.

01. Open the order screen

On the "Purchase History" screen, open the "Orders" tab.

02. Confirmation of order list

Here you can see a list of your product order history.

03. Confirmation of courses included in the product

Click on "Included Courses" in the "Order Details" column and a pop-up will display the courses included in the product.

04. Contact for bank transfer

When an item is purchased via bank transfer, the administrator can be notified that the transfer has been completed.
Click on "Transfer Contact" in the "Other" column to open the following pop-up window.
Enter the payee's name information here (you can also enter contact information, if necessary).
When you have completed the form, click "Submit.

05. Cancel

Depending on the payment method, the learner may be able to cancel the order before the purchase is completed.
Click "Cancel" in the "Other" column.

06. Cancellation Request

Depending on the payment method, it may be possible to request cancellation from the administrator before the purchase is completed.
Click the gear icon in the "Other" column to open the following pop-up window.
Enter the reason for cancellation, etc., and click "Apply.

07. Issuance and confirmation of receipt

Click "Issue Receipt" in the "Other" column to open the following pop-up window.
Enter the name of the recipient and click "Issue" to issue the receipt.
Receipts issued can be viewed from the "Receipts" button.
Receipts can also be reissued by clicking on the "Reissue" button.

08. Learner Allocation (proxy purchase)

When a product is purchased on behalf of a customer, the "Assign User" button will appear in the "Order Details" section, and clicking it will open the following pop-up window.
Select the target learners by narrowing down the learners in the group pull-down, etc., and then click "Assign".
To cancel the assignment, click "Cancel" for the target learner.
When all settings are complete, save the file.
*For more information about purchasing by proxy, please contact us."Buy by proxy.".

Subscription Products

Order details for items purchased by subscription only will be displayed.

01. Open the Subscription Products screen.

On the "Purchase History" screen, open the "Subscription Products" tab.

02. Confirmation of order list

Here you can see a list of your order history for subscription products.
Clicking on the "Product Name" of each order will display a detailed screen for that product.

03. Confirmation of details

The "Details" button will appear in the "Operation" column of the purchased item.
Click here to go to the PayPal login page.
After logging in, you can view your order details and cancel your subscription within PayPal.

ticket

On the "Purchase History" screen, open the "Tickets" tab.
Seminar function."In the case of a company that conducts both online and in-person seminars at the same time, tickets can be issued to manage participants for the in-person seminars.
The history and details of this ticket purchase will be displayed.

*This function is not specifically used for product sales in EC functions.

Contract Plan

Account billing will display the order details for the billing plan purchased.

01. Open the Contract Plan screen.

On the "Purchase History" screen, open the "Subscription Plans" tab.

02. Confirmation of contract details

The top of the screen displays the billing plan to which you are currently subscribed.
If you are not subscribed to a plan, the message "No plans are currently subscribed." will be displayed. will be displayed if you have not signed up for a plan.

03. Select/Change Contract Plan

If you have not signed up for a plan, the "Select a plan" button will appear, and clicking it will open the plan selection screen.
If you are currently subscribing to or canceling a plan, the "Change Plan" button will appear and the plan selection screen will open in the same manner.

If ▼ plan is not selected

If you are currently subscribed to or have cancelled a ▼ plan

04. Stop automatic renewal

When you purchase a billing plan with account billing, your subscription is automatically renewed for each period set in the plan.
This automatic update can be stopped by the learner.
You can do so by clicking on the "Stop Automatic Renewal" button displayed on the screen.

05. Confirmation of transaction history

At the bottom of the screen, you can see a list of the history of transactions (contracts, charges, cancellations, etc.) that have occurred for all billing plan contracts.

06. Issuance and confirmation of receipt

Click "Issue Receipt" in the "Other" column of each transaction to open the following pop-up window.
Enter the address information and click "Issue" to issue the receipt.
You can also click on "Receipts" to see the receipts that have been issued.
Receipts can also be reissued by clicking the "Reissue" button.