Login request
When we need to log in to your environment for purposes such as investigating a technical issue, we will submit a login access request from our side.
You can then choose whether to approve or deny that request.
Required
Management role of Co-admin
Steps
01. Open the application list screen
First, click on "System Settings" in the side menu to open the "Settings" screen.
Click on "Login Application List" in the right column.
02. Check the list of applications
A list of our login permission requests will be displayed.
This one also shows all past history.
If there is an application awaiting approval, it will be displayed as shown in the image below.
03. Approval/Rejection of Application
Clicking on an application awaiting approval in the "Application List" screen will display the details as shown in the image below.
Click "Accept" to approve or "Reject" to reject.
You can also enter comments as needed.
04. Cancellation of Approval
Once approved, the application can be canceled.
Open the application details screen and click on "Cancel".
Here, too, you can enter comments as needed.
05. End of use
When the use on our side is completed, it will be displayed as shown in the image below.
