Renew contract
The following is the procedure for customers who are currently subscribing to a paid plan to renew their subscription.
Renew the contract
01. Open the screen to upgrade.
At the top of the screen, click on "Paid Plan Orders" > "Renew/Upgrade Subscription".
02. Open the order screen
From the menu, select "Upgrade/Update with current plan".
03. Item Selection
The order screen will open.
Each item will be presented in detail.
Please note that grayed-out items cannot be selected.
*For more details, refer to Pricing.
▼ Number of accounts used
Enter the number of accounts you have, or use the up and down buttons to adjust the setting.
(You can set this in increments of 100)
▼ Licenses
Select a plan.
Plans can be either monthly or annual contracts.
▼ Options
Then select your options.
Click on each option to view the contents.
If you do not want to use the option, select "Do not add this option".
To reset your option selections, click on "Reset Options".
Please be sure to make your selections for all options.
▼Display of selections
Your selections (contract term, license/plan, and total amount) will be displayed.
03. Confirmation of Terms and Conditions
Check the "Order Summary" and, if the information is correct, review the terms and conditions.
If you agree to this, please tick the "I agree to the Terms of Use" box.
04. Order Confirmation
The procedure varies depending on the selection you make.
▼ For regular license
When you click the "To Settlement Procedure" button, the "Settlement Procedure" screen will appear.
▼ Customization (Shared Server)
Clicking the "To Payment Procedure" button will open the "Customization Request" pop-up.
After completing the settings, click the "Proceed to Payment" button.
*For more details, refer to Add customization.
Please set the following items.
- Subdomain name: Please set the subdomain part of the URL.
- Site Name: Set the name of the site to be displayed in the browser bar or search screen
▼ Customization (Dedicated Server)
You cannot complete the procedure yourself via the Web.
If you wish to apply, please contact us.
About the payment procedure screen
01. Display of order details
Your order details will be displayed at the top of the screen.
Please make sure that the contents are correct.
02. Select payment method
Please continue to select a payment method.
You can choose from the following six options.
- PayPal payment - PayPal one time payment
- PayPal Payment - PayPal Subscription
- Credit Card (Stripe) – Stripe One-Time Payment
- Credit Card (Stripe) – Stripe Subscriptions
- Bank transfer (Please contact us.)
- Bill payment (Please contact us.)
*For more details, refer to What is your payment method?.
Note on PayPal Subscription Purchases
- If you wish to cancel your membership while under contract, please cancel your PayPal contract first, and then cancel your learningBOX membership.
- Order historyPlease make sure to turn On the toggle of "Automatic continuation of your contract" that appears in the
- If you have more than 90 days until the start date of your contract, you cannot choose PayPal subscription
Issuance of Quotations
If you want to issue an quotation, please contact us.